Does the job
Wanted something a bit smarter than my usual hoodie. Looks good with jeans, comfortable too. Happy with it.
Wanted something a bit smarter than my usual hoodie. Looks good with jeans, comfortable too. Happy with it.
Was going to order my usual size but checked the measurements first. Had a quick question which they answered, fit turned out well.
Delivery wasn't the quickest if I'm honest. It did arrive fine and I like it, just allow a bit of time if you need it for something.
Easy to order. Found what I wanted, paid and got the email. Not much else to say really.
Wasn't completely convinced when I took it out of the bag. Tried it on with a shirt and it looked much better. Wife approves as well.
Tracking hadn't moved for a few days so I sent an email. They checked it and replied with an update. Would've liked it sooner but appreciated the reply.
Mostly wear it with black jeans. Sleeves are a touch long but nothing that bothers me. Becoming my usual weekend choice.
Ordered too small, my fault for not checking properly. Customer service explained what I needed to do to get a different size.
Ordered two things to try. One wasn't really me but the other fits nicely so kept that. Had a couple of questions about returning and they were helpful.
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Shipping is free on all orders. There are no standard delivery charges, unless otherwise stated at checkout.
Yes. You can request a return within 30 days of delivery, provided the item is unused and in its original condition and packaging where possible. Please email info@kestrelvane.com with your order number, name and reason for return before sending anything back. Our team will then send you the return authorisation, the return address (our returns centre in China) and instructions.
Return shipping costs are paid by the customer, unless the item arrived damaged, defective or incorrect. Approved refunds are processed within 10 days after your return has been received and inspected. See our Refund Policy for full details.
Orders can only be cancelled or changed before they enter processing. Please email info@kestrelvane.com as soon as possible with your order number. Once your order has been processed or shipped, we're unable to make changes, but you can still request a return after delivery under our Refund Policy.
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